Overview of Viedoc Reports

  • Published by Viedoc System 2026-02-23
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Introduction

Viedoc Reports is the application for viewing and analyzing study progress and performance. Viedoc Reports also allows you to easily browse your data and illustrate it in reports and graphs. The data is collected from your Viedoc study and presented in various plots, with several tools for you to search, filter, and compare data. Viedoc Reports is fully integrated in the Viedoc suite.

Access to Viedoc Reports

Your user role must be configured with permission to access Viedoc Reports. Depending on the visibility conditions for your user role, you may not have access to all data.

To open the application, see Launching Viedoc Reports.

Data sync

The data in Viedoc Reports is updated as follows:

  • For demo: data is synced on demand.
  • For production: around midnight for the time zone of the first production site.

The date and time stamp for the last sync is shown in the footer of the page:

Note! If Viedoc Reports becomes out of sync (due to a failure in the 24h data sync) you can reset and reinitiate the sync job by disabling, wait an hour, and then reenabling Reports in Viedoc Admin/Study settings. Sync will be reset and reinitiated and should display the correct data.

System languages

Viedoc Reports is available in the following languages:

  • Chinese (Simplified and Traditional)
  • English
  • Japanese
  • Swedish

Export version

Viedoc Reports always uses the latest export version. If a new export version is released, users should check the Release Notes or consult their Viedoc representative to determine if or how their reports or custom reports are affected.

Comment: this text about the data export version exists in overview of Viedoc reports, reports, and creating custom reports lessons.


Main pages

Viedoc Reports consists of five main pages, selectable in the menu at the top of the landing page:

  • Dashboard
  • Demographics
  • Adverse Events
  • Data Browser
  • Reports

Note! Depending on your user role and permissions, you might not be able to see all of the pages in the menu.


Settings

To open settings, select the hamburger menu in the top right-hand corner of the page, and select Settings.

In Settings, you can:


Troubleshooting

Role visibility not set

In some scenarios, when a user is assigned a role with permission to Viedoc Reports, the user is met with an error message saying that role visibility is not set. This is due to the data sync that occurs every 24 hours, meaning that the user will be able to access Viedoc Reports when the data sync is complete.

Data not showing

If a plot in Viedoc Reports is indicated as having ”no data”, although data for this variable exist in the study, it can be due to the following reasons:

  1. The variable has an output ID defined in Viedoc Designer while the mapping in Global design settings is using the field ID.
    Action: Remove the output ID.
  2. The variable in Viedoc Designer is set as hidden for your user role.
    Action: Change the visibility condition or try with a different user role.