Logging in to Viedoc

  • Published by Viedoc System 2024-03-13
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Logging in to Viedoc

To log into Viedoc:

1

Go to the Viedoc login page:

2

Enter your primary email address and your password.

Note! After three failed attempts to enter a correct password, your account will be locked. To unlock it, you need to change your password. To do so, select the link to recover your password, see Recover your password.

3

Optionally, select your language from the dropdown list.

Note! This language setting applies only to this login page. For instructions on how to change the language after login, see User settings.

4 Select Log In to access Viedoc.
If you are using two-factor authentication (see Security settings), you will be prompted to enter a security code before given access to Viedoc.
5

The Two-factor authentication page opens and you will be required to enter the authentication code you received via email or text message, according to your settings in Security settings:

Note! After three failed attempts to enter the correct code the user account will be locked.

6

In case you did not receive an authentication code or you want the code to be sent using the other method than the one set up in Security settings (for example, if it is set to text message and you want to get the code by email), you can select the link next to Didn't receive a code? at the bottom of the page. A new dialog box opens where you can select how you want the new authentication code to be sent.

Note! A new authentication code can be requested up to 5 times and is reset to 5 requests after a successful user login.


7 Optionally, you can select Trust this device for 30 days. If selected, you won't be asked again for the authentication code for the next 30 days when logging in with the same username from the same device using the same browser (unless the browser session is in private mode or the cookies are cleared). The list of trusted devices is shown in the Security settings. After a password recovery, all the trusted devices are removed.
8 If the Privacy policy or Terms of use changed since the latest login, you will be prompted to read and accept the new terms.
9 In case you have been invited to a new study since your latest login, the Pending invitations dialog box is displayed prompting you to accept or reject the invitation to the respective study. See Pending invitations for more details.