Logging in to Viedoc

  • Published by Viedoc System 2026-02-23
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Logging in to Viedoc

To log into Viedoc:

1

Go to the Viedoc login page:
2

Enter your primary email address and your password.

Note! After three failed attempts to enter a correct password, your account will be locked. To unlock it, you need to change your password. To do so, select the link to recover your password, see Recover your password.
3

Optionally, select your language from the dropdown list.

Note! This language setting applies only to this login page. For instructions on how to change the language after login, see User settings.
4

Select Log In to access Viedoc.

Depending on how your account is set up, there are two ways to log in to Viedoc:

Logging in to Viedoc

Without two-factor authentication:

1

After you select Log In, if you are not using single sign-on (SSO) and your account does not have a second authentication factor configured and verified, your are reminded to enter a mobile number as a second authentication factor:
2 Secure your account by adding and verifying a mobile number.
3

To verify your mobile number:

  1. Enter your mobile number and select Continue.
  2. Enter your 6-digit code in the Verify mobile number pop-up and select Confirm.
4

Select Confirm.
A pop-up message appears, select Go to the landing page:

You can also choose to:

  • Select Skip for now to continue without configuring a second factor and go directly to the landing page.
  • Select Go to User settings to configure another two-factor authentication option. For more information, see User settings.

Adding a mobile number enables two-factor authentication and supports password recovery. If you skip this step, the system reminds you after 30 days.

With two-factor authentication

1 After you select Log In: If you are using two-factor authentication (see Security settings), you are prompted to enter a security code before you are given access to Viedoc.
2

The Two-factor authentication page opens and you are required to enter the authentication code you received by email, according to your settings in Security settings:

Note! After three failed attempts to enter the correct code the user account is locked.
3

If you did not receive an authentication code, or you want the code to be sent using a different method than the one set up in Security settings, you can select the link next to Didn't receive a code? at the bottom of the page.


A new pop-up appears, where you can select how the new authentication code will be sent.

Note! A new authentication code can be requested up to 5 times and is reset to 5 requests after a successful user login.
4 Optionally, you can select Trust this device for 30 days. If selected, you won't be asked again for the authentication code for the next 30 days when logging in with the same username from the same device using the same browser (unless the browser session is in private mode or the cookies are cleared). The list of trusted devices is shown in the Security settings. After a password recovery, all the trusted devices are removed.

Notes!

  • If the Privacy policy or Terms of use changed since the latest login, you will be prompted to read and accept the new terms.
  • If you have been invited to a new study since your latest login, the Pending invitations pop-up is displayed prompting you to accept or reject the invitation to the respective study. See Pending invitations for more details.