Managing your Viedoc account
Introduction
All information related to managing your Viedoc account can be found in the following user guide: Viedoc User Account Management
From the settings button (wheel) you can perform all actions related to managing your Viedoc account by selecting any of the following: Edit your profile, Change Password, Security Settings.
Selecting any of these options opens a new page, in the example below, the User Settings page. Select the Viedoc learning link to open the Viedoc User Account Management Guide:
Study access management
From the settings button (wheel) you can perform all actions related to study access management in Access Settings.
Access settings
Select the settings button (wheel) in the top right corner of the window, and select Access settings.
Study membership
The following information is provided, grouped by study:
- Site name
- Role
- Since (UTC) - the date and time when the membership was approved, in Coordinated Universal Time (UTC)
For users with organization roles, these are listed in the top of the page, in a separate section, providing the following information:
- Organization name
- Role
- Since (UTC) - the date and time when the membership was approved, in UTC
Deleting study access
To remove yourself from a certain role within a study:
| 1 |
Select the trash can icon on the right, corresponding to the role, site and study to be removed from: A confirmation dialog is displayed. |
| 2 |
Select Delete to confirm the deletion: A notification email will be sent to all the Study managers, or to the Site managers if any roles are delegated. |
Deleting your Viedoc account
You can remove your Viedoc account when you have no study memberships left, that is, 0 roles in 0 studies.
To delete your Viedoc account:
| 1 | Go to Access Settings. To be able to remove your account, you should have no roles left in any study and no pending invitations: |
| 2 | Select Remove account from Viedoc. You will be prompted to confirm the account removal by entering your password: |
| 3 | Enter your password and select Delete. A confirmation message is displayed and a notification email will be sent to your primary email address:
For identification purposes, Viedoc will keep: the user ID, display name, primary email address, and login history. They are kept until all the studies you have participated in are deleted. All other information related to your account will be removed from Viedoc. |
Pending invitations
In case you have study invitations that you have not accepted or rejected yet, the Pending invitations window displays a list of all your pending study invitations:
Approving a study invitation
To accept a study invitation, select Approve next to the respective study role. If this is the first role you have in the respective study, and if the study requires an activation password, you will be prompted to enter it:
Note! All the pending role invitations for a user are automatically approved when the Application Programming Interface (API) method GetToken/Token is used.
Rejecting a study invitation
To reject a study invitation, select Reject next to the respective study role. The invitation will be removed from the Pending invitations list.
Postponing the approval/rejection of a study invitation
To postpone the approval or rejection of study invitations, select Close in the top right corner of the Pending invitations dialog box and postpone providing an answer to the study invitation.
To access the pending invitations again, the Pending invitations dialog box is shown:
- Automatically, after logging in.
- By selecting Pending invitations on top of the landing page.
Logging out
From Viedoc you can log out from different locations:
- To log out from settings, select the settings button (wheel) in the top right corner of the window, and select Log out. Use this link every time you leave the application from this location.
Note! If you exit the system without logging out, any subject you are currently working with will be locked for other users. After 5 minutes, the subject will be automatically unlocked.
- To log out from User Settings, Security Settings, Change password or Authentication Log: select your avatar on the top right hand side and select Log out.
